![]() They are able to see exactly what it feels like to be the buyer-and understand exactly how it feels to be ignored. The active listening exercise shared below puts salespeople directly in the position of their buyers. That’s not to say that salespeople don’t care about their buyers, but that as humans it’s not always easy to put ourselves into other people’s shoes. Sometimes salespeople forget about their buyers. In her article 5 Sales Team Building Activities for a Winning Culture, Elizabeth points out that “a team with a healthy winning culture is able to achieve more than a team that’s always competing.” 2. Salespeople that are used to doing their own thing are a great fit for activities that encourage team building. An effective active listening exercise accomplishes three things: 1. Here at CFS, we are big believers in group training activities. Practice active listening with the prompts from the cards.Looking for the perfect active listening exercise for your next sales training event? We can help! Explore the idea of RASA listening and recognize the importance of each step of the acronym. Ask students to share their career goals and how the role they think active listening will play in being a good employee. Have a conversation about why active listening behaviors matter for communication and relationships. You may wish to begin by asking students already familiar with active listening to describe what it looks like. *If you have an odd number of students, you can play along, too! Options For Older Students: Call on students to restate what they learned about their partner and to share what it feels like to be truly heard.After the 2 minutes, have partners switch roles, allowing the B partner to ask and listen as the A partner speaks.The A partner should practice the active listening process of listen, retell, ask, retell. Set a 2 minute timer and allow the A partner to ask the B partner the question on their card.Remind the group how you listened when the student described their favorite meal.Split students into pairs* giving one partner an A card and the other a B card.Continue the process with stomping each word, jumping each word, and squatting each word, with students echoing your actions.Say the phrase again, clapping your hands once with each word.Have students repeat the phrase after you.Write Listen, Retell, Ask, Retell on the board, noticing that it’s a pattern.State: Active listeners listen to what is being said, retell what they first heard, ask questions to learn more, and retell new understandings.Connect with BodiesĪ simple kinesthetic exercise can be added to let students practice the rhythmic pattern of active listening. Tell students that when we listen with our ears, eyes and bodies it’s called active listening. Have the group describe the differences in your listening behavior. ![]()
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